LEGAL REFERENCE

Aap ke personal information ki hifazat

ey301 par aap jab apna account khoolte ho ya JazzCash, Easypaisa, SadaPay aur Raast se deposit karte ho, aapka data encrypted rehta hai aur sirf hamare verified team...

End-to-end encryptionLocal data retentionNo third-party sellingAccount verification requiredTransparent logging
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ey301 Aap ke personal information ki hifazat

Hamari privacy approach aur local qanoon

ey301 Pakistan mein operate karta hai aur Pakistan ke applicable laws ko follow karta hai. Jab aap apna account banate ho, hum aapka naam, phone number, bank account details (JazzCash, Easypaisa, SadaPay ya Raast ke through) collect karte hain verification ke liye. Ye data hamari secure servers par stored rehta hai aur withdrawal processing, account security aur regulatory compliance ke liye use

hota hai. Aap ke withdrawal requests ko verify karne ke baad hum aapka banking information usi payment method se process karte hain jo aap ne provide kiya tha. Hum kisi bhi third party ko aapka financial data nahi bechte aur na hi ads dikhane ke liye use karte hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY HELP

Jab aapko privacy se matlab ho

Agar aap apne account se kisi bhi personal detail ko remove karna chahte ho ya apne data ke baare mein sawal poochna chahte ho, hamara support team 24 ghante available hai. Email ke through aap apna detailed request send kar sakte ho aur hum 48 ghanton mein jawab dete hain.

Team online

Support Email

[email protected] par apne sawal bhejen. Hum aapko apne account se related sab data dikhayenge aur deletion request bhi process kar sakte hain.

Account Settings

Apne profile mein jakar apna phone number, email aur residential address update kar sakte ho. Changes turant save hote hain aur withdraw ke waqt verify hote hain.

Data Access Request

Agar aap apna sab data ek baar mein dekh lena chahte ho, hum aapko aapke account se related sab info download kar ke de sakte hain.

CREDIBILITY MARKS

Kyun hum aapke data ko seriously lete hain

ey301 par aapka account security sab se zaroori cheez hai. Hum encrypted communication use karte hain, regular security audits karte hain aur aapke password ko kisi bhi human staff ko nahi dikhta...

Encryption Standard

Aapka sab data AES-256 encryption mein store hota hai, banking standards ke equal. Transfer karte waqt SSL certificates use hote hain.

Password Security

Passwords hashed hote hain aur hamara staff kisi bhi user ka password access nahi kar sakta. Reset links sirf 30 minutes valid rehti hain.

Session Timeout

Aapka session 20 minutes inactive hone ke baad automatically close hota hai. Mobile app par bhi ye setting active rehti hai.

Audit Trails

Aapke account par har login, withdrawal aur profile change ka record rehta hai. Aap apne activity log mein dekh sakte ho.

Payment Method Isolation

JazzCash, Easypaisa, SadaPay aur Raast details alag alag secure vaults mein store hote hain aur cross-linked nahi hote.

Breach Notification

Agar koi security issue aye, hum 24 ghanton mein aapko notification denge aur affected data ke baare mein batayenge.

Hamara privacy policy har jagah same hai

ey301 ke liye, chahe aap web par login karo ya mobile app par, privacy rules same rehte hain. Jab aap apne account ko manage karte ho, settings har...

Web vs Mobile
Dono platforms par encryption same hai aur session timeout bhi identical rehta hai. Data sync turant hota hai.
Payment Method Consistency
JazzCash, Easypaisa, SadaPay aur Raast par security level same rehta hai chahe aap kaunsa platform use karo.
Withdrawal Privacy
Sab withdrawal requests par same verification process hota hai aur bank details sirf authorized officers ko dikhte hain.
Cookie Policy
Aapke browser preferences ko hum save karte hain functional cookies ke through, koi tracking nahi hota.
Regional Application
Pakistan mein jahan local qanoon ijazat deta hai, hum full privacy implement karte hain. Supported ilaqon mein same rules apply hote hain.
Update Timeline
Agar hum policy mein koi change karte hain, hum aapko 15 days ke advance notice dete hain aur old version archive mein rehta hai.
Version Control
Har privacy policy update ka date likha rehta hai aur aap purana version bhi dekh sakte ho agar chahiye.
KEY PROTECTIONS

Aapke account ke liye essential safeguards

ey301 mein privacy sirf policy mein nahi likha hota, hum use actually implement karte hain. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise transfer karte ho, aapka...

Biometric Login Mobile app par fingerprint ya face recognition se login kar...
Withdrawal Verification Bade withdrawals par additional verification hota hai. Agar aap JazzCash...
Activity Alerts Jab aapka account par new device se login hoy ya...
Account Recovery Agar aapka password bhool gaye ho ya account lock ho...
Data Minimization Hum sirf utna hi data collect karte hain jitna account...
Deletion Rights Aap apne account ko permanently delete kar sakte ho. Iska...

Aksar pooche jane wale sawal aur jawab

Turant apne ey301 account ko lock kar do. Hum apna password change karte ho aur new device se login verify karna padta hai. JazzCash ke paas apna separate claim file kar sakte ho. Hamari side se aapka withdrawal history protected rehti hai.

Withdrawal ke 90 din baad hum aapka banking details delete kar dete hain. Account activity log 2 saal tak stored rehta hai legal compliance ke liye. Aap apne data access request ke through dekh sakte ho kya kya stored hai.

Bilkul nahi. Aapka phone number sirf account verification aur withdrawal notifications ke liye use hota hai. Hum kisi bhi third party ko ye number nahi dete aur spam calls ke against strict policies hain.

Haan, SadaPay transfers par bhi full encryption apply hota hai. Aapka account number aur PIN separate encrypted vaults mein store hote hain. Transaction hone ke baad processing data sirf 7 din rakha jaता है.

Account settings mein jakar apna payment method update kar sakte ho. Purana method automatically unlink hota hai. Naya method verify hone se pehle ek small test transaction kar sakte ho.

Account khule hone ke baad ki poori history aapke liye accessible rehti hai. Jab aap account delete karte ho, sab personal details delete ho jate hain lekin withdrawal records 5 saal tak regulatory files mein rakhi jati hain.

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